Products

search

Bici Terms and Conditions of Sale

Your Rights:

Bici Online (the1stopshops.com) Motorcycle Clothing & Accessories is a UK based company and complies with UK consumer law including the Distance Selling Regulations. This means that shopping with Bici Online (the1stopshops.com) is safe. You won't get ripped off, you’ll get your parts and we’ll sort out any problems you have. Our Terms and Conditions do not affect your statutory rights.

Distance Selling Regulations give you the right to cancel an order and return any goods that may already have been dispatched, (see Returns for Refund) up to 7 days from receipt. Our returns policy allows 10 working days.

Returns:

Bici Online (the1stopshops.com) conforms to the Distance Selling Regulations, which are designed to protect you the customer when buying items by Mail Order. We offer a flexible returns policy and are happy to accept items back for exchange if they don’t fit or the items are damaged or faulty upon receipt. We do expect that our customers are happy with the sizes, colours and specifications ordered and if exchanges are required we expect customers to make full contribution to the shipping costs associated with the exchange of products and the cost of any additions required to make good the product originally ordered. We also expect that customers refusing to accept goods delivered make full payment for any and all costs associated with the return of goods returned by courier.

Bici Online (the1stopshops.com) reserves the right to apply a 20% restocking charge to all goods returned and 10% on all orders cancelled without notification at least 7 working days from receipt of the original order. This is also applicable if partial orders have been received by us. We reserve the right to hold goods until complete orders are in a position to be shipped. If customers wish to take delivery of part orders then we reserve the right to charge for delivery accordingly. (Restocking is a charge forced upon us by our suppliers and in turn it is expected to be honoured by the customer should they return goods at any time after delivery.) Special Order products once ordered cannot be cancelled. These special orders are as per the definition products ordered specifically per client and once notified of this fact our duty of care is to supply the goods involved within a reasonable time. We will take circumstances into consideration however if we are given significant notice.
 
Pricing Prices include VAT (Value Added Tax)* at the standard UK rate of 20%. While we do our best to ensure prices are up to date and correct errors can occur and in this case you will be contacted before your order is shipped where the you will be either refunded accordingly or asked to make additional payment should it be required.

*In the UK helmets are already VAT free, so price is not affected by delivery destination.

All prices are as per our suppliers recommended listings. These prices do fluxuate and we reserve the right to adjust these accordingly. We also reserve the right to refuse orders based on unnotified price changes from said suppliers.

Payment: 

Bici Online Motorcycle Clothing & Accessories (the1stopshops.com) accept most major credit cards for online orders. You will be asked to enter your card details and the name and the address of the cardholder when you place the order. These details will be checked and we may hold an order until we receive the correct details. You will be contacted if we find the card or address details to be incorrect. Our system is automated in respect of payments. However the processing of payments does take 10 working days to enter our account. We speculate on all our orders and pay suppliers for them ourselves whenever required. We do endeavour to get all products out as soon as we can.

For offline orders Bici Online (the1stopshops.com) accepts (£) Sterling Postal Orders, Personal Cheques, (£) Sterling Bank Drafts and (£) Sterling Bank Transfers. We recommend that you do not send cash through the post. Due to varying Exchange Rates all payments made to the1stopshops.com must be in UK Pounds (£) Sterling.

We offer FREE shipping to anywhere in the UK and Ireland for all orders over the value of £100 and discounted rates for European and other International deliveries.

Paypal users should expect to pay the additional 3.4% charge for opting to use Paypal as a payment option.

Credit Card Security: 

We take online security extremely seriously and have taken several steps to ensure that your payment information is processed confidentially and accurately.

Bici Online Motorcycle Clothing & Accessories Motorcycles (the1stopshops.com) offer the use of secure servers where information is protected by Secure Sockets Layer (SSL), the industry standard encryption technology. SSL works with Netscape Navigator, Microsoft Internet Explorer, AOL and other browsers. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.

We reserve the right to wait a time of approx. 7 days on all orders where we feel credit card security may have been compromised i.e. if non-corresopnding registered card and delivery details are supplied we will use the registered details for delivery purposes. We reserve the right to hold all deliveries on goods shipped internationally as a seciruty precaution. This period can last 31 days depending upon the destination stated and the details of the order delivery address etc.

If at any time we feel that the security of a credit card has been compromised we reserve the right to request additional, supporting information to allow us to assess an order on the details provided. This will include Photographic identifiaction (to include proof of address) and a scanned copy of the most recent Credit Card Statement (also to include proof of address). If these details are not forthcoming we will cancel the order and refund the card used and inform the relevant authorities. If the any order does not pass out standard AVS security checking it will also be put on our fraudulent activity register, the order cancelled and the card refunded.

When your order is processed your encrypted credit card number is removed from the web server. This means that there is no way that someone can obtain your credit card number from Bici Online (the1stopshops.com) so you can order with confidence!

ADDITIONALLY, WE DO NOT AND WILL NOT SHIP TO ADDRESS'S OTHER THAN THAT TO WHICH THE CREDIT CARD IS REGISTERED. THIS ALLOWS OUR CUSTOMERS AND OURSELVES TO MAINTAIN A HIGH LEVEL OF PAYMENT SECURITY.

PLEASE NOTE EACH PAGE AS THEY CLEARLY STATE CRITERIA FOR DELIVERY AND THESE CAN VARY ON INTERNATIONAL ORDERS HOWEVER BY APPROX. 50%.

Privacy Policy:

Bici Online Motorcycle Clothing & Accessories Motorcycles (the1stopshops.com) are committed to protecting your privacy. When you make an online order, we need to know your name, e-mail address, credit card billing address, delivery address, credit or debit card number and associated details. This allows us to process and fulfil your orders and to notify you about your order status. We will also require a landline telephone number in case we need to contact you and for international orders this number may be given to our couriers in order to help with the delivery of your goods. You have trusted us by giving us these details and Bici promise not to use these details for any other reason other than processing your order or informing you about the products and services of Bici Online (the1stopshops.com). We will not pass any of your details on to third parties for profit or otherwise.

Cookies Cookies are tiny text files, which are stored on your computer and the Bici website uses these files to remember what currency you want to view the site in, what items are in your basket and various other things which are all in place to make the site easier to use. All shopping websites use cookies and without them the site would not work.

Accuracy of information We put a lot of time and effort into describing and obtaining photographs of the products we sell using manufacturer's websites, catalogues, our own photography studio and often our own descriptions of the products. Although we aim that every picture and description is 100% accurate, mistakes do occur so let us know if you see or read something that isn’t correct. If you have purchased something based on a picture or description on the website which turns out to be incorrect we cannot be held accountable as these descriptions are often sourced from the UK distributors and are not our own.

Stock & Shipping Times: 

This system default is set to illustrate that all products are held at a series of off site locations. We do not and cannot carry every product and every model in stock due to financial constraints in doing so. As such we have extended lead-times on some products which are manufactured to order.
These are as follows:
Racefit Exhausts - 4-7 working Days depending upon availability. (Products can be Built to order. +7 Days)
Devil Exhausts - 4-7 Working Days (Please ask for shipping details in relation to more obscure motorcycle models.)
HP Corse Exhausts - min. 30 Working Days. (Built Specifically to order.)
Scorpion Exhausts 10-15 Working Days.
Akrapovic, Arrow, Remus, Yoshimura & Zard Exhausts - 4-7 Working Days (If in stock.)
All Powerbronze Products - 10-28 Working Days (for manufacture) + 4 Working Days for delivery.
All Clothing - 4-7 Working Days (Maximum 28 Working Days for Special Order Products.)
All Luggage - 4-7 Working Days
All Parts & Accessories - 5 Working Days normally. (20+ Working Days for more obsucre products. Fees apply for faster deliveries when possible.)
Nitron Shocks - 15-20 Working Days (Built Specifically to order.)
Matris Springs & Shocks - 30 Working Days. (Built to order in Italy.)

For more information on delivery times please get in touch so we can inform you accordingly. Please allow a further 5-10 days for International Deliveries.

All orders placed after a 1pm watershed point begin our processing procedures at 2pm the following day. (This will also be dependent on the information provided and our checking procedures. If this is your first order with us ensure that the Card Holders information, Registered Cardholders Address and the Delviery Address are all the same or this will flag our security checking systems and delay this procedure until we are satisfied that there is no risk to our business.)

Be aware that once 'Special Order' orders are placed thay cannot be cancelled as they are being manufactured to meet your individual order requirements.

All items are shipped as per the terms and conditions supplied by the courier in question. Bici Online (the1stopshops.com) takes no responsibility for this and reminds customers that as we try to ensure that the shipping rates provided are the most economical at time of listing it is the responsibility of the courier in question to deliver the product and do so safely & securely. We will do our best to aid in the tracking process but ultimatley this remit falls on the customer to ensure that they are available for product delivery to the registered card holders address. As per our other terms and conditions first time orders will only be delivered to the registered card address. Tracking information is posted on the site and provided upon request.

Changes: 

If we decide to change our Terms and Conditions, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Site Usage:

Bici Online Motorcycle Clothing & Accessories Motorcycles (the1stopshops.com) disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site.

Copyright © All pictures, material, code, intellectual property and descriptions are the property of the1stopshops.com Ltd. It may not be copied or used without the express permission of these parties.


Contact Us:
 
Bici Online
Unit 5D, Forty 8 North
48 Ducrue Street
Belfast
BT3 9BJ

Return Goods:

Bici Online
Unit 5D, Forty 8 North
48 Duncrue Street
Belfast
BT3 9BJ


The easiest way to contact us is by email at:
 
sales@Bici.co.uk
 
Or Tel (+44) 028 9581 4444